Whatever the situation, when you’re driving your Lexus, we’re just one call away with expert support at the roadside 24 hours a day, every day of the year.
3 years from initial purchase of new vehicle 24 hours a day, 365 days a year assistance anywhere in the UK.
Home Start One in four breakdowns happen at the home address. Home Start allows you to enjoy all the benefits of Lexus Roadside Assistance from your home address.
Personal assistance Lexus Roadside Assistance is designed to look after you – not just your vehicle. So even if you are a passenger in someone else’s car you can still receive Lexus Roadside Assistance.
Replacement vehicle A replacement vehicle will be provided free of charge (excluding petrol and other consumables) for up to three days, provided we have taken your vehicle to a Lexus Centre for repairs following a breakdown.
Hotel accommodation If a replacement vehicle is unavailable, we will arrange a hotel for you and your family for up to £150 per person to a maximum of £500, for one night.
Onward travel If a replacement vehicle is unavailable and you would like to make your own travel arrangements following a breakdown, we will reimburse the cost of this up to £150 per person, to a maximum of £500.
European travel If you travel across Europe your Roadside Assistance will travel with you, whether you are driving your Lexus or another car.
Medical assistance If the driver of the car is certified ill, we will take you and your passengers to any single destination in the UK.
Lost or broken keys If you lose or break your keys, Lexus Roadside Assistance will arrange for recovery of your vehicle to a local Lexus Centre. You will be responsible, however, for the cost of replacement keys.
Every new Lexus, is eligible to be covered by up to 10 years’ manufacturer warranty through Lexus Relax. This is provided through an initial 3 years manufacturer warranty that can be extended with regular servicing at a Lexus Centre. A 12 months’ warranty is included with every Lexus Service, up to 100,000 miles or 10 years, whichever comes first, giving you a chance to relax in the knowledge that you and your vehicle are in safe hands. Terms and conditions apply. For full details, please ask your official LexusCentre, visit lexus.co.uk/lexus-relax/terms or search Lexus Relax.
In addition to the manufacturer warranty, your Lexus Hybrid battery can benefit from up to 15 years of warranty in total. With every service at a Lexus Centre, the warranty is extended for a further 12 months, up to the 15th year of registration.
